Individual Teachers: Arrange unlimited live classes and online session!

Frequently Asked Questions

Q: Is there any limit on how many sessions I can have in my classroom?

A: No, there is no limit. You can have as many live classes and sessions as you need.

Q: Is there any limit on how many students can be registered in my database?

A: No, there is no limit. You can have as many students as needed. Student registrations are just optional.

Q: Are my students shared with anyone else after they set up their profiles?

A: No! Your students' database is absolutely confidential and safe.

Q: What are the payment methods available?

A: You can purchase a subscription using a credit card, debit card or PayPal. All payment options are secure.

Q: May I have multiple free trial accounts?

A: Our policy allows only one trial account. If you need a trial extension please contact us.

Q: What happens after my trial expires?

A: We will keep your data available under your expired account for 7 days. After that period, if you decide not to renew, your data will be erased.

Q: Can I have a refund after I purchase a subscription?

A: Once a subscription is purchased no refund options are available. If you are not sure how long you will need the virtual classrooms please go for a shorter subscription period of one month.

Q: May I cancel my subscription?

A: Yes, you can cancel your subscription after it expires. There is no option to cancel a subscription while it is in progress.

Q: What is the difference between the Individual (personal) plans and the Organizational ones?

A: The personal plans are designed for individual teachers. The plans for organizations are designed for online schools and businesses which operate with multiple teachers. Check pricing options here.

Q: Will I be able to see attendance report of classes conducted by my teachers?

A: Yes, you can see the detailed attendance reports as well as control the schedule and classes from your administrative interface.

Q: Do my students need to register with Electa Live to attend my classes?

A: It is just optional. You may schedule live classes available with no user authentication or you may decide to require setting up student profiles.

Q: What are the benefits of creating student profiles? Are they safe?

A: Setting up student profiles allows you to have detailed attendance reports, personalized scheduling and increased security. The student profiles are safe and not shared.

Q: Do my students have to pay for using the classroom?

A: We do not charge your students and attendees. It is only you who may decide to sell live classes. In this case your students pay to you. We do not collect any fees.

Q: How is the access to my classes secured?

A: Our advanced class scheduling allows you to set up individual or group attendance permissions. Each student authenticates with his own username/password thus compromising session links is impossible.